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Terms of Service

Last Updated: May 20, 2025

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the Soooper Hotel website (the "Service") operated by Soooper Hotel ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

1. Definitions

2. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

3. Booking & Reservations

3.1 Booking Process

When making a booking, you agree to provide accurate information. You must be at least 18 years old to make a reservation.

3.2 Payment Terms

All payments are processed securely. A valid payment method is required to confirm bookings. Additional charges for services used during your stay will be billed at checkout.

4. Cancellation Policy

Cancellations made 48 hours prior to check-in are fully refundable. Cancellations within 48 hours may incur a one-night charge. Specific rate plans may have different policies which will be displayed during booking.

5. Guest Conduct

Guests are expected to respect hotel property and other guests. We reserve the right to refuse service or evict guests who violate our house rules or engage in illegal activities.

6. Limitation of Liability

Soooper Hotel shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Service or your stay at our properties, except where prohibited by law.

7. Contact Us

If you have any questions about these Terms, please contact us:

Soooper Hotel Group

Address: Plot No. 332, Sector-43, DLF Phase 5, Gurugram, Haryana, 122022

Email: legal@soooperhotel.com

Phone: +91 9718008600